BLOG 3 WEEK 3: CUSTOMERS AND VALUE PROPOSITION

MATHLAUNCH'S CUSTOMER SEGMENTS AND VALUE PROPOSITION

Our customers are mostly students and young adults, who need to have guidance in understanding the basics and enhancement of their mathematical skill and knowledge. The potential gain they seek that makes this important are one-on-one attention, strengthening of subject comprehension, a boost of confidence, learning important skills, improves work and study habits, self-paced and self-directed learning the freedom to ask questions.

The pain relief that makes this important is that since the start of the pandemic, online classes were conducted. In order for students to continue learning their lessons without going to school. Our target customers are dissatisfied with existing solutions because of the limited time and knowledge that you can get from online classes. Our solution is to create an online math tutorials and activities that helps the students to further understand their lessons. Tutorials will be done through videocall sessions on different media platforms available. Also, to provide logical and interactive activities related to mathematics that students can engage on.

It delivers on the job to be done by conducting an online math tutor for our target customer such as student that is looking for a math tutor. As the current pandemic we are experiencing right now, going out is risky and prohibited, so virtual meeting is a new trend of communication. It delivers the desired gain by providing an online math tutor that will answer our customers' needs. We will provide one-on-one and group session, tips and techniques in solving math problems, complete solution to the problems, and forum or queries for questions and clarifications.

It delivers the desired pain relief by helping our customers in their preferred math subject to ease their math problems. Math is one of the most hated subject by the students because of its difficulty and learning it through online class makes it worse. We will focus on our customers' needs and provide necessary materials and discuss it in an easy way to enhance their comprehension and understanding in the subject. We will also schedule our online math tutor in their preferred time and to our availability so that it won't pressure them and makes their learning easier and comfortable.

Customers prefer our solution because Online math tutorials offers convenience for both us(tutors) and customers. With this kind of solution, students can learn from anywhere as long as they have internet connection and no one needs to travel which will save time and money and also safe from the virus. We make money by Offering math tutorials and charge the customers with our service which depends on how many hours our session lasts. Customers are willing to pay because we will help them understand their math lessons that is why we offer math tutorials for our solution.